Privacy Policy

Privacy Policy | Turkish Home Gallery

At Turkish Home Gallery, we highly value our customers' privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or interact with us.

1. Collection of Personal Information

When you use our website or contact us, we may collect certain information that you voluntarily provide, such as:

  • Name, phone number, and email address when registering or reaching out to us.
  • Shipping and billing address when completing a purchase.
  • Payment information when using installment or electronic payment systems, ensuring that bank card details are not stored on our servers.

2. How We Use the Information

We use the collected information to:

✔ Process purchase orders and deliveries.

✔ Enhance user experience and provide special offers based on your interests.

✔ Send updates about orders, promotions, and changes to our services.

✔ Improve our website based on user behavior analysis.

3. Data Protection

We ensure the protection of your personal data from unauthorized access or disclosure through:

🔹 Using advanced security protocols to safeguard information during transmission.

🔹 Not sharing customer data with third parties, except for payment or delivery service providers when necessary.

4. Data Sharing with Third Parties

We may share certain information with external parties in the following cases:

  • Shipping companies to ensure order delivery.
  • Electronic payment platforms such as ValU, Aman, Souhoola, Premium, and all bank cards to process payments.
  • Legal authorities if required by law.

5. User Rights

You have the right to:

✔ Request access to your stored personal data.

✔ Update or modify your personal information at any time.

✔ Request the deletion of your data from our records, unless there is a legal obligation to retain it.

6. Cookies

We use cookies to enhance browsing experience, such as:

  • Remembering your preferences while shopping.
  • Analyzing website performance and understanding user behavior to improve our services.
    You can adjust your browser settings to control or delete cookies.

7. Privacy Policy Updates

We may update this policy from time to time, and any changes will be posted on this page to ensure you stay informed about how we protect your data.

📌 For any inquiries regarding our privacy policy, feel free to contact us:

📞 WhatsApp & Customer Service: 01220553863